Privacy Policy

Rent-a-Trailcam

​

Last updated: 14 December 2025

​

Rent-a-Trailcam (“the Service”) is operated by Solar Security Services (Pty) Ltd (“the Company”, “we”, “us”, “our”). We are committed to protecting your personal information and complying with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information.

​

1. Personal Information We Collect

We may collect the following personal information when you use our website or services:

• Full name

• Email address

• Contact number

• Physical delivery address

• South African ID number

• Payment information (processed securely via payment gateways)

• Order history and rental details

We do not store full card numbers or CVV details.

​

2. How We Collect Information

Personal information is collected when you:

• Place an order on our website

• Complete checkout forms

• Contact us via email or website forms

• Interact with our customer support

​

3. Purpose of Collecting Personal Information

We collect and process personal information for the following purposes:

• Processing rentals and payments

• Verifying customer identity for security deposits

• Arranging courier delivery and collection

• Preventing fraud and misuse of equipment

• Communicating with customers regarding orders, refunds, or support

• Complying with legal and regulatory requirements

​

4. Lawful Basis for Processing

Personal information is processed based on:

• Contractual necessity (to fulfil rental agreements)

• Legitimate business interests (fraud prevention, asset protection)

• Legal obligations under South African law

​

5. Sharing of Personal Information

We may share personal information only where necessary, including with:

• Payment service providers (e.g. Peach Payments)

• Courier and logistics providers (for delivery and collection)

• Legal or regulatory authorities, if required by law

We do not sell or trade personal information to third parties.

​

6. Payment Processing

All payments are processed securely through third-party payment gateways.
Payment transactions may appear on bank statements as Solar Security Services (Pty) Ltd.

Rent-a-Trailcam does not store sensitive payment information.

​

7. Data Storage & Security

We take reasonable technical and organisational measures to protect personal information, including:

• Secure Wix infrastructure

• Restricted access to personal data

• Encrypted payment processing via approved gateways

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

​

8. Customer Rights (POPIA)

You have the right to:

• Request access to your personal information

• Request correction or deletion of inaccurate information

• Object to processing in certain circumstances

• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

​

9. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

• Improve website performance

• Understand user behaviour

• Enhance user experience

You may disable cookies in your browser settings; however, this may affect website functionality.

​

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these websites.

​

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.

​

12. Contact Information

For any privacy-related queries or requests, please contact:

Email: support@rent-a-trailcam.co.za
Website: www.rent-a-trailcam.co.za

Operated by Solar Security Services (Pty) Ltd